MemorialCare™ Health Services – A Managed Print Solution
Fontis Saves Client $600,000 in First Year
With Program for Regional Medical Center
Business challenges
MemorialCare Health Services (MHS) is a highly respected provider of patient care services with seven facilities in Southern California. MHS was ordering more than 1,100 items from multiple vendors and releasing product from four separate warehouses. The process made it difficult to track inventory usage and assign costs. As a result, MHS was experiencing many challenges including obsolescence, multiple items duplicating the same function, unauthorized documents, stock-outs, over-ordering and excessive rush deliveries.
Fontis answers
- Consolidated MHS’s printed items into Fontis’ warehouse
- Fontis performed a comprehensive client audit to gain an understanding of the specific needs of each facility
- Deleted hundreds of duplicate and obsolete items
- Implemented new ordering procedures, which offers using departments input and increased the speed of document design– each facility now receives shipments at set times every week, with orders packed and labeled by department
- Detailed reporting and streamlined inventory management to facilitate department charge back
- Supply chain consolidation, combining stationery, business forms, promotional products and commercial printing
- Pick ‘n’ pack warehousing and distribution combined with on-demand production
- Item consolidation between facilities
- Print-on Demand production for low-use and customized items
Results
- In the first year with Fontis, MemorialCare experienced a cost savings of over $600,000
- Increased user satisfaction and faster fulfillment with an accuracy rate over 99.4%
- MHS has achieved cost reductions in their overall printing costs every year since 1996
- Assisted in transition to Electronic Medical Record (EMR) System providing additional six figure savings
- Extensive healthcare document experience
Fontis helps your company run more smoothly by making it simple to get the right item to the right person. Our innovative print management systems streamline your ordering and fulfillment procedures to help control your supply chain, save time and reduce costs. We’ve done it for MemorialCare. Contact us today and we’ll show you how we’ll do it for you.